Before you take a look through our FAQs, you may want to read our terms and conditions which might answer any questions you have.
What tickets do I need to buy?
Check out our 'What Tickets do I need to Buy?' guide which explains all the options available and what tickets you need for each camping option.
Where should I camp? What's the difference between all the campsites available?
Take a read through 'A Guide to your Camping Options' for a full run down on all the different ways you can enjoy the camping experience at Camp Bestival.
I want to bring my baby/babe in arms – do they need a ticket?
They do need a ticket, however their tickets are free and can be ordered at the same time as when you buy your tickets. They can also be added on free of charge to an existing ticket order if needed by contacting Ticketmaster or your point of purchase.
I want to bring my children who are aged 17 or under?
Please read the full ticket terms and conditions which state that any ticket holder under the age of 18 can only enter the festival with a parent, legal guardian or nominated guardian of a certain age.
What is the Payment Plan and how do I use it to purchase my 2022 tickets?
Full information and FAQS about our payments plans can be found here.
Can I arrive on the Thursday with my Weekend Ticket?
Yes all Weekend Tickets are valid from Thursday to Monday.
Will there be any Day Tickets on sale for the festival?
A limited number of Day Tickets will go on sale closer to the festival.
I have a Day Ticket. Will I be able to camp or access the campsites?
No – unfortunately Day Tickets do not provide access to any campsites. If you want to stay overnight at the event, you’ll need to purchase a Weekend Camping Ticket.
I originally booked for Camp Bestival Dorset, but would like to attend Camp Bestival Shropshire instead – can I change my booking?
Bookings for Camp Bestival Dorset are not valid for Camp Bestival Shropshire. Up until Monday 29th November 2021 you are allowed to swap Dorset tickets for Shropshire if you purchased your Dorset tickets prior to Thursday 4th November 2021.
Please make a new booking for Camp Bestival Shropshire, then email us at email@example.com with your order number (in the format 12-34567/UK8) so that we can arrange a refund of your Dorset booking.
Where’s my ticket/wristband?
Your e-tickets will be available in your Ticketmaster account which you can access via your laptop or mobile phone. Please note all tickets MUST BE DOWLOADED AND PRINTED before leaving for the festival.
If you have any ticketing queries, please contact your point of purchase:
Will there be any COVID-19 entry requirements in place at the festival?
Please be assured that the safety and health of all staff and visitors is our main priority and we will be implementing recommendations and instructions appropriately.
We are closely monitoring official guidance from the World Health Organisation, Public Health England, UK Government, local public health authorities and Safety Advisory Group, and are working with event promoters and organisers as information evolves throughout the year.
If you are attending, please follow the most up to date information and guidance on Coronavirus available at:
World Health Organisation
Public Health England
Where can I get a Site Map?
We'll issue a site map nearer to the festival.
This map will also be available in the festival programme that you can buy when you arrive onsite from any of the merchandise sellers roaming the campsites, or from the merchandise stalls. Please be careful to only buy from authorised vendors.
When can I get a timetable/line-up/programme?
Programmes are sold separately and are available to buy at the festival or in advance when purchasing your festival tickets.
Is there a Camp Bestival Mobile APP?
There are currently no plans to develop a Camp Bestival Mobile APP so please use this website for all your Camp Bestival needs.
Do I have to book in advance for any of the entertainment?
A few things have to be booked in advance, so it’s good to pop by the tents and see the people running workshops and classes to put your name down to attend.
Most entertainment and shows on site are all free and you can simply turn up, get yourself a nice spot, relax and enjoy! However it is advisable to arrive nice and early so you have plenty of time to find a good spot and don’t have to rush around.
Will you be accepting cashless payments at the festival?
All bars and food traders at Camp Bestival Shropshire will be accepting cashless payments only. You can use debit/credit cards* or apps on your phone, such as Google Pay and Apple Pay. Pre-paid debit cards are a good option for children where needed so they can purchase food and soft drinks independently.
Small amounts of cash will still be needed around the site for workshops, funfair rides, and other traders and retailers.
*Amex not accepted.
When can I arrive / when do I have to leave?
Thursday 18th August: Car parks will be open from 9am. Box Offices and Campsites open at 10am. Campervans and Caravans/Trailer Tents fields open at 10am. Accessible campsite opens at 9am.
Fri/Sat/Sun: Car parks and Campsite entrances open at 7am.
Thurs/Fri/Sat/Sun: No entry or re-entry into the festival site after midnight on any night. No entry into the festival site after 8.30pm on Sunday.
Monday 22nd August: Campsites close at midday and car parks at 2pm.
How much is the car park?
If you haven’t already bought your car parking tickets in advance (available from your point of purchase priced £20), Car Parking is also payable when you arrive in cash at a cost of £25. You only need to buy a ticket once and it will be valid for the whole weekend, no matter how many times you come and go. Day Car Parking Tickets will also available priced £15 per day, payable in cash on arrival.
NB: Weekend Ticket holders who are not camping should ensure they retain their ticket so it can be used for all 4 days.
When I arrive, can I set up camp anywhere?
Some campsites need to be pre-booked such as Camping Plus, Backstage Camping and Boutique Camping. You can only camp in these campsites if you have booked an accommodation to stay in (or a camping pitch in Camping Plus) in those areas prior to the event. Backstage Camping works slightly differently, you can bring your own tent without booking a pitch as long as everyone staying in the tent has a Backstage Camping Weekend ticket.
In general campsites, you can set up camp in anywhere you like, but you are not allowed to camp in any of the festival arenas.
There is small non-family campsite which you are welcome to camp in if you don’t have any children/family with you.
Accessibility camping is available and needs to be applied for prior to the event. More info here.
Is it possible to reserve/allocate a specific space for me in general camping or the campervan fields?
The only areas where it's possible to reserve a space at Camp Bestival are in Boutique Camping, and in Camping Plus where you pre-book a pitch/or pitches for your tent.
The general camping areas are an open space where you find a free space to camp when you arrive. These areas have plenty of space and facilities and the majority of families attending the festival stay in general camping.
Campervans (and caravans/trailer tents) are lined-up by our staff when they arrive; the first in will be the closest to the entrance to the festival, the last in will be furthest away. We can't pre-allocate spaces in this area.
My friends are staying in the Boutique Campsite – can we camp with them?
Unfortunately not. No tents are allowed in the Boutique Camping fields. You can visit them in Boutique if they add Boutique Camping Guest Passes to their order.
More of our family members are staying in the General Campervan field – can we camp with them?
Each campervan is allocated 9 x 6 metres of space, usually enough for an awning and/or a small tent. As long as you remain within their allocated pitch you can camp with them. Please Note: a maximum of 3 adults and 4 children are allowed per pitch in the Front Row and Kids' Garden Campervan/Caravan fields.
I’ve got a Campervan and my friend has a Caravan…are we able to camp next to each other?
Yes. To do so, please ensure both of you purchase Caravan tickets. You will then both go in this field.
Can I bring my own alcohol?
Yes, you can bring in a reasonable amount of alcohol per person into the campsites for your own personal consumption. Once you have entered the event you cannot re-enter with more alcohol supplies. You’ll be asked to leave any excess alcohol outside the event.
Alcohol cannot be brought into any of the main arenas/fields from the campsites. There are fully licensed bars available for you.
Please remember that glass is not allowed anywhere at Camp Bestival so please make sure to decant anything you are planning to bring into the campsites into reusable containers before you arrive.
We will be operating and enforcing a strict Challenge 25 policy at Camp Bestival. If you can’t provide valid identification when asked by bar staff, you will be asked to leave the site and come back with your ID. So if you are lucky enough to look 25 or younger, please make sure that you bring an acceptable form of identification.
Valid forms of ID include:
- An in date photographic driver’s license or provisional licence.
- A valid passport (not a photocopy). Out of date passports will NOT be accepted.
- A Proof of Age Standards Scheme Card (showing the PASS hologram).
Are Chinese lanterns, flares, fireworks or campfires allowed?
No, we have a no naked flame policy at the festival and in the campsite. Fires, flares, fireworks etc will extinguished by our festival fire service. HOWEVER, there are fire lanes in the campsites where you'll be able to go to use small BBQs (please dispose of them in the BBQ bins once completely extinguished), and you are welcome to safely use small camping stoves outside your tent.
Please do not use or bring Chinese Lanterns to light up and set off into the sky. As you will have seen in the news, the devastation that can be caused by these if they go in the wrong direction is something we all want to avoid, especially in a campsite environment.
Can I bring a small BBQs or stove to cook food?
Yes you can bring these however you are only permitted to use BBQs in the campsite fire lanes, (please dispose of them in the BBQ bins once completely extinguished), and you are welcome to safely use small camping stoves outside your tent. Do not use stoves or disposable BBQs inside your tent, awning or campervan. Carbon monoxide can kill.
Can I charge my phone at the festival?
Yes we will have a phone charging stall at the festival - please see the site map for location.
Are there showers on site in the general camping fields?
Yes there are. They are located in the General Campsite, and in Camping Plus but be prepared for a queue. It’s probably best to do at off-peak times such as the afternoon when they are quieter.
Are there water points on site?
Yes there are plenty free water points located around the main arenas/fields and campsites. Just bring a reusable bottle/container (not glass) to fill up.
I’m coming to Camp Bestival alone and am worried...
Don’t worry. Camp Bestival is the friendliest festival out there. Also if you’re worried about camping alone then perhaps join in some of the fun on the Camp Bestival Official Campers Group over here.
Can I leave the festival site and then come back in?
Yes you will be allowed to re-enter the festival site as long as you have a valid wristband on. Please note there is no re-entry after midnight on any nights so please make sure you have everything you need from your cars in the evening.
What’s happening on the Thursday?
Thursday is a great day to arrive at the festival as it lets you set up camp and make friends with your neighbours. It also eases the travelling, lets you relax and be raring to go on the Friday morning when the full 3-day programme of entertainment starts. This year on Thursday there's more open than every before with circus shows, trapeze acts, DJs in Caravanserai and Rimsky's Yard, amazing food and drinks in The Feast Collective, Wild Tribe happenings, plus food stalls and traders across the arena fields.
Are there lockers/mobile charging on site?
Yes we do have lockers on site. Please check the site map for locations, and do bring cables/plugs for your mobiles if you want to charge them in the lockers.
Can I bring my dog/cat/rabbit/gruffalo?
No pets or animals are allowed on site with the exception of registered assistance dogs and guide dogs.
What are the dates for Camp Bestival Shropshire 2022?
Dates for Camp Bestival Shropshire 2022 are Thurs 18th – Sun 21st August 2022.
What are the dates for Camp Bestival Shropshire 2023?
Dates for Camp Bestival Shropshire 2023 haven't been announced yet.